Privacy Policy - Aurora Sol Psychotherapy

At Aurora Sol Psychotherapy, your story, your history, and your wellbeing are held with care. Therapy is an intimate process, and the privacy of your personal information is foundational to feeling safe, grounded, and supported.
This policy explains — clearly and simply — how your information is collected, used, protected, and stored in compliance with the Personal Health Information Protection Act (PHIPA) and the College of Registered Psychotherapists of Ontario (CRPO) standards.

1. About This Practice

Aurora Sol Psychotherapy is owned and operated by:

Tamara Skoropata, Registered Psychotherapist (Qualifying)
Registered with the College of Registered Psychotherapists of Ontario (CRPO)
Supervised practice under a CRPO-approved clinical supervisor.

This practice provides virtual psychotherapy services to clients across Ontario.

2. What Personal Health Information (PHI) I Collect

To provide psychotherapy services, I collect information such as:

• Your name and contact information
• Your health history and relevant personal background
• Session notes and progress information
• Information you share verbally or through forms
• Payment information (not stored by me directly)

All information is treated as Personal Health Information (PHI) under PHIPA and is kept strictly confidential unless required by law.

3. How Your Information Is Used

Your information is used only for:

• Providing psychotherapy services
• Assessing your needs and treatment goals
• Coordinating care (only with your consent)
• Administration, billing, or scheduling

I do not use your information for marketing, and it is never sold to third parties.

4. How Your Information Is Stored & Protected

Your information is stored securely using:

• Jane App (PHIPA-compliant, encrypted practice software)
• Encrypted email (for administrative communication only)
• Secure, password-protected devices
• Locked and encrypted digital records

Only myself and my supervisor (as required by CRPO during supervision) have access to your PHI.

5. Limits to Confidentiality (Required by Law)

Everything you share in therapy is confidential except in the following legally mandated situations:

• Risk of harm to yourself or others
• Child protection concerns (duty to report)
• Court order or legal subpoena
• Abuse by a regulated health professional (duty to report)
• Safety concerns for a senior in long-term care

When possible, I will always discuss these situations with you first.

6. Your Rights as a Client

Under PHIPA, you have the right to:

• Access your clinical record
• Request corrections to your record
• Withdraw consent for the collection or sharing of PHI (with limitations)
• Ask how your information is stored or used
• Receive a copy of this privacy policy at any time

Requests can be made in writing to:
tamara.tualla@gmail.com (update to your professional email if needed)

7. Electronic Communication

Emails, texts, and direct messages are used for administrative purposes only (booking, payments, links).
They are not considered secure for therapeutic conversations.

All clinical communication occurs only through the secure Jane platform or during sessions.

8. Record Retention & Destruction

In accordance with CRPO and PHIPA:

• Clinical records are retained for 10 years after the last client interaction
• For minors, records are kept 10 years past the child’s 18th birthday
• After this period, records are securely destroyed

9. Concerns or Questions

If you ever have concerns about privacy or confidentiality, please contact:

Tamara Skoropata, RP(Q)
Aurora Sol Psychotherapy
Email: tamara.tualla@gmail.com
Ontario, Canada

If your concern cannot be resolved, you may contact:

Information and Privacy Commissioner of Ontario (IPC)
https://www.ipc.on.ca

10. Changes to This Policy

This policy may be updated periodically to maintain compliance with PHIPA and CRPO.
The most current version will always be available on this website.